Jobi Linn Schaeffer
Home/Cell: (517) 331-4401
Email:
jobischaeffer@gmail.com
Technical Skills
I
energetically provide instruction in the use of software applications and work
independently with great initiative and creativity. I pride myself on learning new job fields
efficiently and effectively.
•
Accounting
Software: Intuit QuickBooks, MicroSoft
Great Plains
•
Office software
applications: MS Office, Corel Office
products, Web Ex, Symantec PC Anywhere, LogMeIn
•
Database
applications: MS Access
•
Database
Query/Reporting applications: MS Access,
Beginner SQL
Professional
Experience
Insurance
Market Advisors, Okemos, MI 11/2011 to 09/2012
Processor,
Assistant
- Process enrollments,
terminations, and any changes to employees’ insurance coverage.
- Frequently in contact with all
major carriers to ensure proper protocols are being met and that all information
is accurately transmitted
- Ensure proper paperwork is
completed for all enrollments, terminations, and other changes.
- Update internal Customer Resource
Management system with all information collected including confirmation
from all necessary carriers.
- Audit other processors work to
ensure all information transmitted
- Data entry into internal portal
- Answer all incoming calls to
office
Meijer,
Mason, MI 3/2011 to 12/2011
General
Merchandising Clerk, Cashier
- Pull
Inventory
- Stock
Shelves
- Assist
guests with any questions
- Maintain
shelves and various Product displays
- Back up
cashier as necessary
Global
Orange Development (BIGGBY COFFEE Home Office)
East Lansing, MI 2004 to 2010
Executive
Assistant
Accounts
Receivable Clerk
Information
Technology Administrator
• Assisted the President in
all aspects of his position including franchise sales, public relations and
maintaining legal correspondence.
• Performed cold calls to
potential franchisees.
• Invoiced all stores within
an Advertising Co-op and ensured compliance with all Franchise Agreements.
• Managed accounts receivable
system.
• Balancing savings and
operations accounts to desired cash flow target.
•
Programmed and managed Point of Sales (POS) system pricing.
• Maintained Home Office
website.
• Established and maintained
email boxes for all employees and franchises.
• Maintained all Home Office
computer systems, reports and franchise systems.
• Worked with vendors to
implement and maintain all network security.
Aston Business Solutions, Whitmore Lake, MI 2002 to
2003
Technical Support
Call Center Specialist
• Received Technical Support
calls and emails regarding Microsoft Business Solutions software.
• Assisted clients in linking
client confidential databases to Web ex, Citrix connections.
• Entered client’s incident
into database to provide documentation of technical issues.
Education
• Davenport University, Lansing, MI – MBA in Strategic Managment
• Davenport College of Business, Grand Rapids, MI - BA in Accounting
• Penn Foster – Certification Medical Billing & Coding
Professional Skills
• Able to learn new job fields efficiently and effectively.
• Provide instruction in the use of the above software applications.
• Work
well independently with great initiative and creativity.
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